How to Address Your Customers' Most Serious Concerns & Improve Conversions
Download MP3Does your sales process line up with your buyer's journey?
In this episode, you'll learn why addressing your customer's concerns during the buying experience can reduce friction and boost conversions.
Tune in as I chat with Barron Caster, the Director of Growth at Rev. He reveals the methods his team used to triple Rev's conversion rates over the last three years—and how you can become a better marketer by applying these principles to your business.
Topics covered:
Topics covered:
- Why inexperienced marketers focus on selling the product features
- Where to get started with identifying your customers’ concerns
- Barron’s favorite place to find out how to improve conversion rates
- What happens when you only focus on the leads who don’t convert
- The surprising reason why you can’t rely on accurate tracking data
- Exactly what type of questions you should ask customers over the phone
- How to sort through your research data (and create a hypothesis)
- The pros and cons of running A/B tests individually vs. group testing
Resources mentioned:
- Rev.com
- Hotjar
- Mixpanel
- Hiten Shah
- Antifragile: Things That Gain from Disorder
- Scientific Advertising
- Influence by Robert Cialdini
- How to Win Friends & Influence People by Dale Carnegie
- barron@rev.com
- How to Convince People to Buy (Without Being Pushy)
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→ Leave a review on Apple Podcasts: https://apple.co/3p4wL4r
→ Leave a review on Spotify: https://open.spotify.com/show/7iEF1qovZZiaP1iRtxGARo
→ Join 14,000+ weirdos who learn to stand the f*ck out with my daily (Mon-Fri) emails: everyonehatesmarketers.com
→ See my pretty face on LinkedIn: https://www.linkedin.com/in/louisgrenier/
→ Leave a review on Apple Podcasts: https://apple.co/3p4wL4r
→ Leave a review on Spotify: https://open.spotify.com/show/7iEF1qovZZiaP1iRtxGARo
Finally...
If you're curious about putting your brand in front of my 14,000+ daily newsletter subscribers and/or podcast listeners, email me: louis@everyonehatesmarketers.com
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